![Package Travel and Assisted Travel Arrangements (Directive)](/fileadmin/_processed_/0/9/csm_Reisen_Flughafen_460841dc62.jpg)
cepPolicyBrief
Consumer & Health
Package Travel and Assisted Travel Arrangements (Directive)
cepPolicyBrief
![Status](/typo3temp/assets/_processed_/c/3/csm_3_f77bf5986c.png)
Full harmonisation of consumer protection legislation for package and assisted travel arrangements strengthens the internal market. Equal treatment for bookings made in travel agencies and online provides a level playing field for travel organisers. The lack of a suitable definition for "unavoidable and extraordinary circumstances" where performance fails to conform to the contract, and for travellers "in difficulties", gives rise to avoidable legal uncertainty.